Help is here.
Get in touch by filling in the form below, or troubleshoot your query on our Help Centre.
Get in touch by filling in the form below, or troubleshoot your query on our Help Centre.
Kindly note our customer care line is not in service while our support staff continue to work remotely.
ext 1: skincare support; ext 2: order-related queries; ext.3: supply accounts
Our store is not open for walk-ins during lockdown. Kindly place your order online for a drive-through collection.
Please select “Pick-Up Yourself” upon checkout if you wish to collect your order from our physical address.
Monday to Friday: 08h30 – 17h00
For after hours support, please try our live chat service. Be mindful that there might be a delay in our after hour response times.
Every product on Dermastore is available at our Stellenbosch store, located at our fulfillment office. Walk-in, collect, browse or get expert advice – there is free parking right outside the front door.
Have a marketing, PR or online stocking request? Drop us a line or schedule a meeting.
*No order collections available at this address.
Address
129 Victoria Junction, Gate 4, 57 Prestwich St, De Waterkant
Cape Town, Western Cape, South Africa, 8001
Dr Ian Webster, Dermatologist and Co-Founder of Dermastore along with his highly-trained team, perform a range of in-office Dermatological treatments and procedures. His practice also stocks a limited range of products available on Dermastore.
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We’d like to understand your Skin Type better!
If this is your first time buying Dermastore Active Ingredient products, we’ll need you to complete Dr Webster’s Facial Skin Assessment for Anti-Ageing, it’s free and takes just 45 seconds!
Alternatively, if you’ve filled in our Assessment before, please login to continue.
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